At Raspberry Creek Fabrics you can snag your favorite retail apparel fabrics as well as custom print your own unique designs. While several of our policies regarding retail and custom printing orders overlap, there are a few that apply only to one category or the other. Please take the time to familiarize yourself with our policies. 

Fulfillment Turn Around Time

We know how much you LOVE fabric! We work hard to get orders out as quickly & carefully as possible.

Our 4 to 6 business day turnaround refers to our fulfillment window, which is the time it takes our team to carefully print, inspect, and prepare your custom fabric before it leaves our facility. 

Our turnaround time can vary slighlty depending on our current order volume, please check the banner at the top of our website for our current fulfillment window turnaround. If you purchased during a site wide sale, you may experiecnce a slightly longer turnaround time than what is listed on the banner. Please remember that weekends and national holidays do not count as business days, therefore do not count towards turnaround days. 

Turnaround times do not include time in transit. Once your package leaves us, delivery time depends on the carrier and the shipping method selected at checkout.

RCF Shop Policies

• Returns are accepted within 14 days of receipt of fabric if fabric is in it's original uncut, unwashed condition. After a fabric has been washed, cut into or altered in any way, you waive your right to a return, refund or exchange. The customer is responsible for return postage. If the return is at no fault of Raspberry Creek Fabrics and is at the will of the customer, original postage will not be included in the refunded amount. This return policy applies to bulk orders as well.
• In the off chance you receive a flawed piece of fabric, please contact us within 14 days of receipt. We will more than happily replace the flawed piece of fabric if we are notified within 14 days. Resolutions for fabric flaws outside of the 14 day window will be handled on a case by case basis.
• All non-printed items are cut from the bolt. If you'd like multiple continuous yards just add multiple quantities to your shopping cart. We cut continuously for fabrics in the same order. If multiple orders are placed we can not guarantee continuous yardage. When purchasing yardage over 10 yards, we try to keep those cuts continuous. However, it is difficult to cut yardage over 10 without potentially encountering a flaw. On purchases over 10 yards of a single item you may receive separate cuts.
• Oftentimes fabric is milled a bit wider than our spec, so there my be a bit of blank fabric near the selvage. This does not mean you received less printed fabric than what you paid for. You will receive the witdh of printed fabric we advertised for your selected print base.
• Once an order has shipped and the customer has received tracking, Raspberry Creek Fabrics is no longer responsible that order. It is in the hands of a courier (USPS/FedEx/UPS) and all questions regarding the packages whereabouts should be directly to the mail couriers customer service referencing the tracking number provided.
• International customers: Raspberry Creek Fabrics does not ship outside of the United States, but you may use a third party mail forwarding service. Once it is in the hands of the mail forwarding service, we can no longer track your package. Please contact your chosen forwarding service and they will assist you further. Customers outside of the US are responbile for paying any customs, duties or VAT taxes associated with their order.
• As part of our eco-friendly business model, we do not wrap orders in plastic before placing them in the shipping bag or box. 

Click Here to View Our Custom Printing Best Practices and Policies

Laundering Information

• We recommend washing on cold or warm in a gentle cycle using a mild, phosphate free detergent. Tumble Dry and Iron on low. 
• If you need to remove a stain from an item made with our fabrics, we reccomend soaking the area in oxygen bleach or a phosphate free stain pre-treatment and then proceeding with the gentle washing instructions above.
• For best results, wash with like fabrics avoiding abrasive items like towels and jeans.  
• Customers with hard water or water with high mineral content may experinece slight fading on printed natural fiber fabrics.
• Please note that darker solid colored retail ready to ship fabrics that were dyed at a dye house/mill are prone to bleeding. Pre-washing to remove excess dyes before sewing with these fabrics is highly recommended. Raspberry Creek is not responsible for solid, dyed fabrics bleeding as this is a common issue industry wide. and precautions need to be taken with solid, dyed fabrics no matter the vendor.